FAQs

Q. Is it safe to visit the Vatican Museums post-COVID-19?

A. Several measures have been put in place at the Vatican Museums in light of COVID-19 to ensure the safety of our visitors. Only online ticket reservations or pre-booked guided tours are allowed entry (with a maximum of 10 people per group). Face coverings are mandatory at all times and visitors’ temperature will be checked by thermal scanners before entry.

Q. What are the opening hours at the Vatican Museums?

A. From 1st of June 2020, the opening times of the Vatican Museums are:
From Monday to Thursday
10.00 a.m. – 08.00 p.m. (final entry 06.00 p.m.)

From Friday and Saturday
10.00 a.m. – 10.00 p.m. (final entry 08.00 p.m.)

Q. What are the opening hours at St. Peter’s Basilica?

A. Opening hours at St. Peter’s Basilica hours vary depending on the season:
From 1 April to 30 September, it is open between 07:00 AM to 07:00 PM.
From 1 October to 31 March, it is open between 07:00 AM to 06:00 PM.

Please note that St Peter’s Basilica is an active church, which implies that access can be restricted due to liturgical ceremonies. If your tour takes place on a Wednesday, please bear in mind that the church will not be open until 1 PM due to the weekly Papal audience. Rest assured that should that be the case, your guide will show you more of the Renaissance treasures of the Vatican Museums and will give you an introduction, should you visit the Basilica later in the day.

Q. Do I need tickets to enter the Vatican Museums and St. Peter’s Basilica?

A. Entry to the Vatican Museums is accepted only with prior online booking. On the other hand, entry to St. Peter’s Basilica is free. However, if you wish to skip the long entry lines at St. Peter’s Basilica, it is advised that you purchase a skip the line ticket as the queue can easily be up to 60 minutes long. We provide both entry tickets, where you visit the monuments by yourself and guided tours where you will have an expert guide accompanying you.

Q. Do I get skip-the-line access on all tickets and tours?

A. Yes! We have skip-the-line access on all of our Vatican tickets/ tours. You will get fast-track access to the Vatican Museums, the Sistine Chapel, and St. Peter’s Basilica without having to wait in the long lines.

Q. How do I book my tours and tickets online?

We have specially made the website booking process simple and fast to make it easy for you to book your services. However, if you need a bit of help with the process we are happy to be of assistance. You can find all our details on the Contact Us page.

Q. Do the prices on the website include tickets, taxes & reservation/entrance fees?

A. The prices shown on the website are all-inclusive, meaning that any tour you book already includes your tickets, reservation, entrance fees, taxes, and anything else listed on the website for that particular tour.

Q. Are Vatican tickets and tour bookings refundable?

A. Refund policies differ according to the type of ticket and tour booked. While some tickets and tours offer a full refund on cancelling tickets up to 48-72 hours in advance, for others there may be no refund available on cancelation. We advise you to check before you make your reservation.

Q. What is the maximum group size allowed for guided tours?

A. Guided group tours are now accepted at the Vatican Museums, Sistine Chapel and St. Peter’s Basilica. The new regulations allow for a maximum of 10 visitors per guided tour.

Q. Do your guides speak good English?

A. Yes. All of our guides are professional English-speakers. We cater to the English-speaking client base only, therefore all tours and communication will be in English.

Q. How far in advance should I book my tour?

As the size of the group tours is limited to make for more personal tours, it is a good idea to book as soon as you know you are coming to the Vatican. Since the Vatican is a place that attracts a large influx of visitors, most of our tours get booked months in advance. However, if you want to book a last-minute tour, please first try to book online, otherwise, you can email us to arrange a private tour.

Q. What is the difference between a private and a small group tour?

With a private tour, you have a private guide just for your group. This tour will only be joined by the people you bring. In a private tour, you are free to move at your own pace and there is much more flexibility with the itinerary and timing. On the other hand, small group tours vary in size up to 10 people per group and are open to other Vatican Museums travellers.

Q. Where does the tour meet?

The tours meet at a convenient location in the proximity of the entrance of the Vatican Museums. Full details of the exact location are included in the confirmation e-mail you will receive upon booking one of our tours.

Q. Is the Vatican wheelchair accessible?

A. Yes, the Vatican Museums are wheelchair accessible. In fact, the Vatican offers free entry to all disabled visitors with certified invalidity of more than 74%. For visitors who are not self-sufficient, free entry is also provided to a companion. The free entry tickets which include priority entry are issued upon presentation of a certificate of invalidity at the Reception desks in the hall of the Museums.

Q. Is there a mandatory dress code at the Vatican Museums?

A. While visiting the Vatican Museums and St. Peter’s Basilica all tourists are asked to have their shoulders and knees covered. We appreciate that the Mediterranean summer temperatures can get quite hot. We recommend bringing a light scarf to cover yourself when it is required.

Q. Can I take pictures at the Vatican Museums?

Throughout most of the galleries in the Museums and in St. Peter’s Basilica it is possible to take photographs. However, while visiting the Sistine Chapel photography is strictly prohibited.